Chromebook, Notebook, and iPad Service Portal

Xerox IT Solutions offers a comprehensive Chromebook solution, designed specifically for K-12 schools. We understand that Chrome devices break, and we are passionate about providing an easy and affordable way to protect them. Interested in designing a Owner Repair program at your school? We are happy to help facilitate your Owner Repair program for students or your IT department.

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We know how important your Chromebook is to you, and we are working hard to get it back to you as soon as possible . Plan on 2-3 weeks turnaround while we fix your Chromebook with care and quality. For faster turnaround, ask us about our Owner Repair program. Thank you for your patience and support.

Chrome Coverage

You may purchase or extend Chromecare coverage for both new and existing devices with coverage lengths of 1, 2, 3, or 4 years. Offering fast turnaround times of 8-21 days covering drops, breaks, spills, normal wear and tear, plus hardware failure. Learn More

Demo Chrome Units

Looking to buy new Chromebooks? Demo devices are available to you to use for up to 3 weeks, allowing sufficient time for your rigorous testing. Xerox IT Solutions sells Chromebooks and accessories from every major manufacturer. Contact Sales

White Glove Services

Receive your devices that are ready to use right out of the box and accelerate rollout schedules. We enroll devices in your own Google domain and update devices to the Chrome OS most recent version. Learn More

Device Buyback

Xerox IT Solutions device buyback service enables schools to generate revenue from used devices they no longer need. Our team of experienced professionals will assist in capturing residual value for end of life Chromebooks, Notebooks, and iPads. Learn More